IT Service Management
ITIL Glossary, JJob Description (Tätigkeitsbeschreibung)A Document that defines the Roles, responsibilities, skills and knowledge required by a particular person. One Job Description can include multiple Roles, for example the Roles of Configuration Manager and Change Manager may be carried out by one person.  TätigkeitsbeschreibungJob Scheduling (Auftragsplanung)(Service Operation) Planning and managing the execution of software tasks that are required as part of an IT Service. Job Scheduling is carried out by IT Operations Management, and is often automated using software tools that run batch or online tasks at specific times of the day, week, month or year. AuftragsplanungHome Beratung Ausbildung Seminarüberblick Wissen Werkzeuge |
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