ITIL® Update 2011 Info OGC

TSO have announced 29 July 2011 as the publication date for the following ITIL 2011 editions:

 

ITIL® Service Lifecycle Suite

 

ITIL® Service Strategy

 

ITIL® Service Design

 

ITIL® Service Transition

 

ITIL® Service Operation

 

ITIL® Continual Service Improvement

 

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